Cancellation and Refunds Policy

Updated at October 1st, 2025

 

Definitions and key terms

To help explain things as clearly as possible in this Cancellation and Refunds Policy, every time any of these terms are referenced, are strictly defined as:

 

  • Company: when this policy mentions Company it refers to Lingo Classroom, that is responsible for your information under this Cancellation and Refunds Policy.
  • Customer: refers to the company, organization or person that signs up to use the Lingo Classroom Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Lingo Classroom and use the services.
  • Service: refers to the service provided by Lingo Classroom as described in the relative terms (if available) and on this platform. 
  • Website: Lingo Classroom’s site, which can be accessed via this URL: www.lingoclassroom.com
  • You: a person or entity that is registered with Lingo Classroom to use the Services.

 

Cancellation and Refunds Policy

Thanks for shopping at Lingo Classroom. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our services.

 

As with any shopping experience, there are terms and conditions that apply to transactions at Lingo Classroom. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Lingo Classroom, you agree to the terms set forth below along with Lingo Classroom’s Privacy Policy.

 

If there’s something wrong with the you bought, or if you are not happy with it, you will not be able to issue a refund for your item.

 

Refunds

We at Lingo Classroom commit ourselves to serving our customers with the best services. Every single service that you choose is thoroughly inspected and checked for defects with utmost care. We do this to ensure that you fall in love with our services.


We follow certain policies to ensure transparency, efficiency and quality customer care:

 

  • General No-Refund Policy: Given the immediate access to digital content and services upon subscription, we generally do not offer refunds for subscription fees, except in the cases outlined below.
    Extreme Unavailability of Services: Refunds may be considered in exceptional circumstances where our services are entirely unavailable for a prolonged period (e.g., more than 48 consecutive hours) due to technical issues solely within our control. In such cases:
  • You must contact our support team at [email protected] within 7 days of the issue, providing details of the unavailability.
    Refunds, if approved, will be issued for the affected billing cycle only, at our discretion, and processed within [e.g., 7-14 business days] to your original payment method.
  • Other Cases: Refunds will not be provided for reasons such as change of mind, dissatisfaction with content, inability to use the service due to personal technical issues (e.g., internet connectivity, device compatibility), or failure to cancel before renewal.

 

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Cancellation and Refunds Policy and agree to its terms.

 

Changes To Our Cancellation and Refunds Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Cancellation and Refunds Policy. If you do not want to agree to this or any updated Cancellation and Refunds Policy, you can delete your account.

 

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.